Privacy
Policy
Learn how Apex Mechanic collects, uses, stores, and protects your personal information when you use our software and services.
Last updated: June 7, 2026
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties.
How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You: The personal information we collect may include names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, billing addresses, debit/credit card numbers, and contact or authentication data.
Sensitive Information: When necessary, with your consent or as otherwise permitted by applicable law, we process financial data.
Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument.
Application Data: If you use our application(s), we may collect geolocation information, mobile device access data, push notifications data, and other features with your permission.
How Do We Process Your Information?
We process your personal information for a variety of reasons, including:
- To facilitate account creation and authentication
- To deliver and facilitate delivery of services
- To respond to user inquiries and offer support
- To send administrative information
- To enable user-to-user communications
- To request feedback
- To send marketing and promotional communications
- To deliver targeted advertising
- To post testimonials
- To protect our Services
- To evaluate and improve our Services, products, marketing, and user experience
- To identify usage trends
- To determine the effectiveness of our marketing and promotional campaigns
- To comply with our legal obligations
What Legal Bases Do We Rely on to Process Your Information?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill our legitimate business interests.
How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long you have an account with Apex Mechanic or Apex Auto, unless a longer retention period is required.
How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Do We Collect Information From Minors?
We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.
What Are Your Privacy Rights?
In some regions, such as Canada, you have rights that allow you greater access to and control over your personal information. These may include the right to request access, rectification, erasure, restriction of processing, data portability, and the right to object to processing of your personal information.
You can make such a request by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section.
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized.
Do We Make Updates to This Notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at support@apexmechanic.com or call us at 437-961-8836.
How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us using the information provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section.
Contact Us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Apex Mechanic Inc.
Phone: 437-961-8836
Email: support@apexmechanic.com